– USA, CA – Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, announced today the appointment of Tom Reilly to its Board of Directors.
“We are proud to welcome Tom Reilly to the Talkdesk Board of Directors. He deeply understands how to scale SaaS innovators like Talkdesk during transformational growth and quickly identify differentiated opportunities for success. He will be a trusted advisor for me and the whole executive team. I look forward to what we can do together,” said CEO, Tiago Paiva.
About Tom Reilly
Reilly’s board leadership has accelerated the growth and financial success of numerous public and private software companies during his 30-year career.
Most recently, he served as CEO of Cloudera during its investment from Intel and subsequent initial public offering. Under Reilly’s leadership, Cloudera raised more than $1 billion in capital before going public in 2017.
“I am excited to join the Talkdesk Board at this amazing period of growth for the company. As a leading cloud and artificial intelligence innovator, Talkdesk is revolutionizing how companies engage and delight their customers at every interaction,” said Tom Reilly.
Previously, Reilly served as president and CEO of ArcSight, where he led the company’s successful IPO and subsequent sale to HP. He also held executive posts at both IBM and HP, and currently serves as a board member at several high-performing enterprise software companies. Reilly holds a Bachelor of Science degree in mechanical engineering from University of California, Berkeley.
About Talkdesk
Talkdesk is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Talkdesk estimates inclusive of contact center total labor and technology spend.
For more information : https://www.talkdesk.com/
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