– USA, CA – Talkdesk, Inc., a global cloud contact center leader for enterprises of all sizes, today announced the appointment of Graham Smith to its Board of Directors, bringing close to 30 years of operational experience holding executive leadership positions at high-growth SaaS companies and serving on the boards of the world’s most disruptive technology companies.
“Graham Smith is the exact leader we need on our board as we remain intensely focused on expansion, customer value, and technology innovation. His experience advising highly-valued SaaS companies combined with his background in financial and operational excellence supports us today and into the future. Our board and entire leadership team look forward to working with him,” said CEO, Tiago Paiva.
About Graham Smith
Graham Smith brings nearly three decades of experience holding executive financial positions, including as CFO for Salesforce.com, Advent Software, and Nuance. In these positions, he brought strategic guidance, as well as a focus on operational execution and delivering shareholder value.
Graham Smith has a successful track record as a board member and advisor, guiding software companies through hyper-growth while preparing them for IPO and sustained execution as a public company. He currently serves on the boards of Splunk (where he is the Board Chair), Procore Technologies, and Axon. Previously, Smith was on the boards of Mindbody, Blackline, Xero, Citrix, and Slack supporting the latter through its very successful direct listing on the New York Stock Exchange four years ago.
“Talkdesk is well-known for its cloud contact center platform and its continuous investments in innovation, providing value to our customers and partners. I look forward to bringing my experience in high-growth SaaS companies and sustaining business value to the Talkdesk disruption story,” said Graham Smith.
Talkdesk is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for its customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results. Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.
For more information: https://www.talkdesk.com/
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