– USA, MT – Quiq, the AI-powered Conversational Platform, today announced the appointments of Mandy Dhaliwal and Marcus Bragg to its board of directors, providing guidance and expertise as Quiq expands its marketing and sales teams to meet increasing demand from B2C enterprise brands in the U.S. and globally.
“Enhancing the Quiq board of directors with sales and marketing leaders who bring depth and breadth of experience is critical as Quiq continues to scale. With nearly 50 years of combined experience between them, Marcus’s strategic enterprise sales expertise and Mandy’s enterprise marketing acumen will be indispensable as we look to the next phase of our growth, unveil new and exciting partnerships, and bring new products to market,” said CEO and founder, Mike Myer.
About Mandy Dhaliwal
Mandy Dhaliwal is CMO at Nutanix, (NASDAQ: NTNX) where she oversees the global marketing strategy and helps to accelerate market adoption of its enterprise hybrid multi-cloud infrastructure solutions. She has more than 25 years of B2B experience and has held senior leadership positions at venture-backed startups and public corporations like Dell Boomi, BlazeMeter, SOASTA, and Legato.
“Quiq fundamentally changes how enterprises engage with their end customers,” said Mandy Dhaliwal. “I am excited to partner closely with Quiq’s world-class go-to-market team and help more brands understand how conversational commerce and asynchronous messaging can be a game changer for both their business and customers.”
About Marcus Bragg
Marcus Bragg is the COO of Netlify. He has more than two decades of experience in executive leadership, including roles at AlienVault, Zendesk, and RightNow Technologies. Having led sales at two of the three largest customer experience platforms, Bragg brings a unique perspective to the Quiq board of directors.
“Quiq helps enterprise organizations deliver exceptional customer experiences by automatically resolving inquiries with Conversational AI and connecting customers and companies via text messaging, just like they do with friends and family. I’m excited to advise the company on its go-to-market efforts and help take it to the next level.”
About Quiq
Quiq is the AI-powered Conversational Platform enabling businesses to engage with customers across the most popular digital messaging channels. Trusted by leading brands, Quiq’s enterprise-grade Conversational Platform supports SMS/text, Apple Messages for Business, Google’s Business Messages, web chat, Facebook, Instagram, Twitter, call-to-text, and more. Quiq combines Conversational AI and a digital contact center to help commerce and service teams increase efficiency, drive revenue, and improve customer satisfaction. Strong ethics and a focus on the shared success of our customers, partners, and employees are the foundation of Quiq’s business.
Headquartered in Bozeman, Montana, with an office in New York City, Quiq is a privately held company backed by Baird Capital, Foundry Group, Venrock, and Next Frontier Capital.
Recently ranked No. 1478 on the annual Inc. 5000 list of the fastest-growing private companies in the U.S., Quiq’s approach to landing large enterprises demonstrates the value of the Quiq Conversational AI platform and the power of asynchronous messaging for every B2C enterprise.
Quiq currently works with more than 200 leading brands across many industries — retail/e-commerce, consumer services, travel and hospitality, consumer finance, and more. Quiq utilizes standard connectors for Salesforce, Zendesk, Microsoft, and Oracle, enabling brands to use existing processes and customer data while modernizing how they communicate with their customers. Brands who use Quiq in pre-purchase e-commerce settings have seen their sales increase by 35% and average order values increase by 20%. Additionally, brands who use Quiq automatically resolve up to 85% of customer care inquiries, contact center agent efficiency is three to five times more efficient, and a 15% increase in CSAT (Customer Satisfaction Score).
For more information: https://quiq.com/
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