– USA, IL – XSELL Technologies, the leader in conversational AI for contact center agent assist, today announced the appointment of Frank Jules to its board of directors, effective immediately.
“Frank brings an additional wealth of experience and knowledge to our business, not only around exceeding customer expectations, but forging solid client relationships built on trust as we go-to-market,” said CEO and Co-Founder, Matt Coughlin. “Frank’s profound record in business, rooted as it is in the telecommunications industry, can only strengthen our market strategy and positioning. We are excited for the new insights that he will bring to our proven and patented technology solutions.”
About Frank Jules
As the former President of Global Business for AT&T, Frank Jules was responsible for serving AT&T business customers around the world. As a key driver of AT&T’s growth, the Global Business generates more than $29 billion in annual revenue serving AT&T’s business retail clients including the largest multinational enterprises, mid-size corporations, and systems integrators. Before this role, Frank served numerous sales leadership roles for AT&T, among them CEO, US LEC, and CEO, Winstar Communications. In addition, he held sales, marketing, management, and product development leadership roles at SBC, Northern Telecom, IBM, and New York Telephone.
About XSELL Technologies
XSELL Technologies was founded on the belief that the behavior of the very best sales agents could be learned, replicated, and amplified by every agent in real-time to transform the way that businesses interact with their customers. Through patented AI technology, XSELL empowers customers to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top-performer experiences.
For more information: https://www.xselltechnologies.com/
- Disclaimer - News, data, and statements included in this release are intended exclusively for general information purposes. Talent4Boards does not guarantee that news is accurate or about the correct person and accepts neither liability for the consequences of the reader’s reliance, nor responsibility for the accuracy of the information. Nothing in this release should be considered for decisions about referred securities. Products and brand names may be trademarks or registered trademarks of their respective owners.