– USA, WA – Skilljar, the leading Customer Education Platform, today announced that it has raised $33 million in Series B funding led by Insight Partners with participation from existing investors Mayfield, Trilogy Equity Partners, and Shasta Ventures.
Concurrent with the financing, Jonathan Rosenbaum, VP at Insight Partners, will join the Board of Directors.
Skilljar will use the new funding to expand its team, fuel go-to-market programs, and accelerate product development.
“The community of learners engaging with products and services through virtual channels has grown exponentially in the New World of Work that we’re currently experiencing. This is a persistent trend that’s changing how companies interact with their customers and partners,” said CEO and Co-founder, Sandi Lin. “Businesses are increasingly viewing Customer and Partner Education as a highly scalable driver of product adoption, customer retention, and revenue generation. Skilljar’s growth is a testament to the relevance of our mission and we’re excited to continue helping organizations, individuals, and society transform innovation into impact through education.”
“Software-driven Customer Education and training drives meaningful ROI – it leads to both increased adoption and greater customer retention of a product and service while also reducing support costs and need for more expensive in-person training,” said Rosenbaum. “Skilljar has a sole focus on external-facing education and training, allowing enterprises to better onboard and train their customers. This has led to product leadership with respect to key features and integrations that differentiate the external-facing use case. The sustained momentum across many industry verticals coupled with best in class retention characteristics strongly validates the tremendous opportunity in this market. We are excited to be supporting Skilljar in its mission to define and grow the Customer Education category.”
Founded by Amazon veterans, Sandi Lin and Jason Stewart, Skilljar is an innovative training platform that enables businesses to onboard, engage, and retain customers at scale. Leading SaaS and technology providers such as Tableau, Zendesk, U-Haul, Verizon, Procore, Cisco, and hundreds more rely on Skilljar to power their Customer and Partner Education programs.
This funding announcement comes on the heels of the third annual Skilljar Connect conference, the premier event for Customer Education professionals and industry leaders. Skilljar was also recently recognized by G2 as an Overall Leader in the Corporate LMS category and as a Momentum Leader in the Customer Success category.
About Skilljar
Skilljar delivers an innovative training platform which enables businesses to provide scalable and effective Customer Education. The enterprise-grade solution is used by hundreds of companies to accelerate customer onboarding and product adoption by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and automated CRM data integrations. Founded in 2013, Skilljar is based in Seattle and backed by top-tier venture capital firms Insight Partners, Mayfield, Trilogy Equity Partners, and Shasta Ventures.
For more information: https://www.skilljar.com/
About Insight Partners
Insight Partners is a leading global venture capital and private equity firm investing in high-growth technology and software ScaleUp companies that are driving transformative change in their industries. Founded in 1995, Insight Partners has invested in more than 400 companies worldwide and has raised through a series of funds more than $30 billion in capital commitments. Insight’s mission is to find, fund, and work successfully with visionary executives, providing them with practical, hands-on software expertise to foster long-term success. Across its people and its portfolio, Insight encourages a culture around a belief that ScaleUp companies and growth create an opportunity for all.
For more information: https://www.insightpartners.com/
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