– USA, NY – LivePerson, Inc. (NASDAQ: LPSN), a global leader in conversational AI, today announced the appointments of Vanessa Pegueros, Bruce Hansen, and Yael Zheng to its Board as Independent Directors, bringing the Board to nine members, of whom Vanessa Pegueros, Bruce Hansen, and Yael Zheng to its Board as Independent Directors are independent.
About Vanessa Pegueros
Vanessa Pegueros brings over three decades of experience and leadership in software, technology, and cybersecurity to LivePerson. Most recently, she served as the Chief Trust & Security Officer of Onelogin, Inc., the identity platform for secure, scalable, and smart experiences that connect people to technology. Before that, Pegueros served as VP and CISO of DocuSign, Inc., the world’s leading way to electronically sign and manage contracts. Pegueros also previously served as SVP of Information Security at U.S. Bancorp; CISO at Expedia Group, Inc.; and First VP, of Security Assessment Services at Washington Mutual, Inc. Currently, Pegueros serves on the board of Prisidio Inc., a cloud-based secure digital vault, and as a member of the Audit Committee of Boeing Employee Credit Union. Previously, Pegueros served on the board of Carbon Black, Inc., an endpoint security company, which was acquired by VMware, Inc. in October 2019. Pegueros holds an M.B.A. and Public Management Certificate from Stanford Graduate School of Business, an M.S. in Telecommunications from the University of Colorado at Boulder, and a B.S. in Mechanical Engineering from the University of California at Berkeley. She is Directorship Certified through the NACD as well as a certified Qualified Technology Expert through the Digital Directors Network. She also holds GSEC, CRISC, CISM, and CISSP security certifications as well as the Certified Information Privacy Professional Europe privacy certification.
About Bruce Hansen
Bruce Hansen brings three decades of experience building companies across the burgeoning big data, AI/analytics, and fintech industries to LivePerson. He previously co-founded and served as Chairman and CEO of ID Analytics, a leader in consumer risk management software solutions from 2002 to 2012. Before ID Analytics, Hansen was President at HNC Software Inc., a global AI software provider in financial services, wireless, and healthcare, which was acquired by FICO in 2002. Earlier in his career, he held executive roles at the Center for Adaptive Systems Applications Inc., CitiGroup, ADP, and JPMorgan Chase. Currently, Hansen serves as board chair at Verisk Analytics, Inc., which offers leading data analytics technology, and board chair at Mitek Systems, Inc., a provider of identity verification solutions. Previously, Hansen served on the boards of RevSpring, Inc., a private company providing consumer communications, billing, and payments solutions, GDS Link, a private provider of customer-centric risk management and process automation solutions, Performant Financial Corp, a healthcare payment integrity company, and Zyme, a leading channel data management cloud platform that is now part of E2Open. Hansen holds an M.B.A. in finance from The University of Chicago’s Booth School of Business and an A.B. in economics from Harvard University.
About Yael Zheng
Yael Zheng brings over two decades of experience and leadership in B2B software, marketing, and customer engagement to LivePerson. Most recently, Zheng served as CMO of Bill Holdings, Inc., a provider of cloud-based software that automates back-office financial operations for small and midsize businesses. Before that, she served as CMO at Tintri, Inc., a virtualization-focused storage company. Zheng also previously served, on a consulting basis, as Head of Marketing of Medallia, Inc., a company offering SaaS customer experience and enterprise feedback management software. Before that, as part of the executive team at VMware, Inc, a software company providing cloud computing infrastructure and services, Zheng served as VP of Corporate and Worldwide Marketing, and VP of Global Support Services. Zheng currently serves on the boards of MeridianLink, Inc., a provider of cloud-based products and services that enable financial institutions to streamline digital lending for consumers and businesses; BillTrust, Inc., a provider of cloud-based B2B accounts receivable automation products and services; and Splashtop, Inc., a remote access and remote support software company. Previously, Zheng served on the boards of Poly Inc., a global communications technology company until its acquisition by HP, Inc in August 2022; and Stella Connect Inc., a customer feedback software company, which was acquired by Medallia in September 2020. She holds an NACD Directorship Certification from the National Association of Corporate Directors. Zheng holds an M.B.A. from the Haas School of Business at the University of California, Berkeley, and a B.S. in Materials Science and Engineering from the Massachusetts Institute of Technology.
About LivePerson, Inc.
LivePerson is a global leader in customer engagement solutions. We create AI-powered digital experiences that feel Curiously Human. Our customers — including leading brands like HSBC, Virgin Media, and GM Financial — have conversations with millions of consumers as personally as they would with one. Our Conversational Cloud platform powers nearly a billion conversational interactions every month, providing a uniquely rich data set to build connections that reduce costs, increase revenue, and are anything but artificial. Fast Company named us the #1 Most Innovative AI Company in the world.
For more information: https://www.liveperson.com/
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