KMS lighthouse appoints Yossi Caspi to its Board of Directors as CEO and Chairperson

– ISRAEL, Tel Aviv – KMS lighthouse announced the appointment of Yossi Caspi as CEO and chairperson. With more than 30 years of business experience, leadership and entrepreneurial skills, Mr. Caspi brings with him a proven record of success and broad management expertise. For the past 11 years, Mr. Caspi has been managing businesses in Silicon Valley.

Mr. Caspi’s previous positions include: Co-founder, CEO and Executive VP of Product Development of HyperRoll, founder of SoftCubes, EPMarchitect at Oracle, Distinguished Scientist of Hyperion and Director of ItemField.

As KMS lighthouse CEO, Mr. Caspi will focus on the development of sales and marketing of Lighthouse products, in various markets and verticals, with an emphasis on the US market.

“I am delighted to become a part of the Lighthouse team,” said Caspi. “With the outstanding Lighthouse products which have been developed in the past years, companies can achieve higher operational excellence, through knowledge. Lighthouse creates a consistent, accurate and responsive omni-channel customer experience, enabling companies to improve their conversion rates.”

About KMS lighthouse

In a world of rapid change, where products and messages have a short life-cycle, most companies struggle with having a consistent message to provide for a coherent go-to-market strategy. This results in low conversion rates. Lighthouse products empower employees with the ability to transform customer engagements into sales, ensure all employees follow company strategy, divert traffic from contact centers to self-service endpoints, provide a professional and consistent customer experience, enable companies to receive feedback and react in 5 seconds and make every employee an expert with limited training.

KMS lighthouse has dozens of satisfied customers from around the world, who were able to start using the products after a short implementation, lasting only a few months. KMS lighthouse was recently named in KMWorld’s “100 Companies that Matter in KM”, awarded the KMWorld Promise Award 2014 and selected as one of Gartner’s 2014 Cool Vendors in CRM Customer Service.

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