– USA, NY – Glia (formerly SaleMove), a leading digital customer service platform for financial services companies, today announced that it has raised $20 million in additional funding led by Insight Venture Partners, and joined by existing investors. This brings Glia’s total fundraising to $29 million as Insight Venture Partners joins current investors Tola Capital, Wildcat Capital Management, Grassy Creek, and Entrepreneurs Roundtable Accelerator.
As part of the investment, Lonne Jaffe, Managing Director at Insight Venture Partners, will join Glia’s board of directors.
“We are proud to partner with Glia to transform how businesses connect with customers,” said Lonne Jaffe, Managing Director at Insight Venture Partners. “Glia’s innovative technology includes an elegant blend of CoBrowsing, video chat, voice communications, and a machine learning-powered chatbot chassis that works across Amazon Lex, Google Dialogflow, IBM Watson and more. Glia is one of the shining stars of the New York City technology ecosystem, and we’re excited to get the chance to provide the fantastic team at Glia with the capital and scaling support needed to continue their rapid growth in 2019 and beyond.”
Glia plans to expand its product development, sales, solutions, and marketing organizations, growing the employee headcount and infrastructure to further accelerate Glia’s mission to transform how financial institutions connect with their customers using Messaging, Video, Voice, CoBrowsing, and Artificial Intelligence.
“Insight has a long history and excellent track record of working with best-in-class SaaS companies,” said Dan Michaeli, Co-Founder and CEO at Glia. “By adding an investor as strong and experienced as Insight, we are poised to rapidly expand Glia’s market reach. Almost every interaction between businesses and customers today involves a screen, yet the main method of getting in touch is still an old-school phone call. Over the next 3-5 years, the move from phone-first to digital-first communication will define the businesses that win customer experience in their category. Insight’s successes in the enterprise technology space gives us great confidence in their deep understanding of these trends and we are energized to partner with them.”
This round of funding builds on a 2018 in which Glia had substantial success and growth across the entire enterprise as well as recognition by industry leaders.
Formerly known as SaleMove, the company re-branded as Glia in February. From the ancient Greek for “glue”, Glia are the most numerous cells in the brain that provide physical and nutritional support for neurons. In short, your glia are the infrastructure which allows for all of the communication to take place in the nervous system. Just like the glia in the brain, Glia the company provides the infrastructure for companies to connect with their customers using Messaging, Video, CoBrowsing and AI.
Speaking about the re-brand, Glia Co-Founder and Chief Executive Officer Dan Michaeli stated “When we first started the company, we believed that we could build a platform in order to facilitate more sales, hence SaleMove. As we’ve built on this initial vision, our customers have found many ingenious uses for our functionality that we didn’t imagine at the time. We realize now that the platform does so much more than move sales, so we’ve made the decision to build a brand which supports that wider vision of the value our customers are achieving.”
Glia creates digital-first moments that simplify and transform communications between financial institutions and their customers using Messaging, Video, Voice, CoBrowsing, and Artificial Intelligence. Fortune 500 companies that have high-consideration sales and support experiences need to deliver choice, continuity, and speed to their customers. Glia transcends the channel discussion to focus on what matters – customers. Glia is backed by leading venture capital investors including Insight Venture Partners, Tola Capital, Wildcat Capital Management, Grassy Creek, and Entrepreneurs Roundtable Accelerator. Glia is headquartered in New York City and has additional offices in Tartu and Tallinn, Estonia.
For more information : https://www.glia.com
About Insight Venture Partners
Insight Venture Partners is a leading global venture capital and private equity firm investing in high- growth technology and software companies that are driving transformative change in their industries. Founded in 1995, Insight currently has over $20 billion of assets under management and has cumulatively invested in more than 300 companies worldwide. Our mission is to find, fund, and work successfully with visionary executives, providing them with practical, hands-on growth expertise to foster long-term success. Across our people and our portfolio, we encourage a culture around a core belief: growth equals opportunity.
For more information : https://www.insightpartners.com
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