– USA, CA – Dialpad, Inc. the industry-leading AI-powered customer Intelligence Platform, today announced the appointment of Callie Field to its Board of Directors.
“Callie is a powerhouse in the customer engagement space, having led sales and customer engagement teams to build industry-leading customer experiences, making her an exceptional addition to our board. We’re looking forward to collaborating with her as Dialpad continues to expand, release new products and improved experiences for our customers, and fuel more businesses with Dialpad’s real-time Ai,” said CEO and Founder, Craig Walker.
About Callie Field
Callie Field is the current president of T-Mobile’s Business Group. Her extensive background in sales and passion for an optimized customer experience will further support Dialpad’s mission of empowering enterprises of all sizes with the best-in-class, applied AI-powered platform that brings together sales intelligence, customer engagement, and collaboration.
“I’ve had the privilege to work closely with Dialpad for more than two years and have been impressed by their customer obsession and the incredible benefits their real-time Ai-powered solutions are bringing to businesses across all industries,” said Callie Field. “I’m thrilled to be joining a16z co-founder Marc Andreessen, Android co-founder Rich Miner, ICONIQ Capital co-founder Will Griffith, and all the prominent Dialpad board members as we guide the company to scale with enterprises of all sizes globally.”
Callie Field has been setting records since the beginning of her career as a T-Mobile sales representative and throughout her role as T-Mobile’s Chief Customer Experience officer – during which she was profiled by Harvard Business Review for completely reinventing the model for customer care and inspiring her teams to deliver legendary customer experiences. Now, as a visionary leader running T-Mobile’s fastest-growing business segment, Field is a key contributor to the Un-carrier’s longstanding reputation as one of the most innovative companies in the wireless industry. She previously served as a board member of ServiceMax.
Dialpad is the leading AI-powered customer Intelligence Platform that is completely transforming how the world works together. We’ve designed one, beautiful workspace that seamlessly combines the most advanced AI contact Center, Ai Sales, AI voice, and Ai Meetings with AI messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time AI insights.
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