– UK, Batley – Morses Club PLC (LON: MCL), the UK’s second largest home collected credit lender, today announced the appointment of Leslie “Les” Easson as a Non-executive Director. Les will join the Board of Morses Club on 1 September 2019, as he retires from his current role as the Company’s Operations Director on 31 August 2019.
Stephen Karle, Chairman of Morses Club, commented: “On behalf of the Board, I would like to thank Les for his many years of hard work at Morses Club. His expert knowledge and understanding of the HCC industry, combined with his commitment to providing best-in-class customer satisfaction, has been invaluable to the Company. We look forward to benefiting from Les’s experience and deep sector knowledge in his new capacity as a NED.”
About Les Easson
Les has worked for Morses Club for more than 36 years, starting his career as an agent and working through all the management levels culminating in his appointment to Operations Director in 2012. In 2014 he successfully managed field operations through the merger of Morses Club and Shopacheck which led to the flotation of the enlarged business in 2016. He has led the successful acquisition of 19 HCC businesses and overseen significant operational and IT changes to ensure that field managers and agents deliver the best customer service with the ‘Treating Customers Fairly’ principle central to the whole operating model. He has been instrumental in transforming Morses Club’s approach to customer-focused operations, ensuring that the close customer-agent relationship that defines Morses Club has remained at the heart of the business as it has expanded and evolved to meet changing customer needs.
About Morses Club
Morses Club is the second largest UK Home Collected Credit lender with 235,000 customers and over 1,900 agents across 95 locations throughout the UK.
The Company offers a range of loan products to its customers through its extensive self-employed agent network. The majority of the Company’s borrowers are repeat customers and the Company enjoys consistently high customer satisfaction with scores of 97% or above.
The Company is using technology to broaden its offering and provide new products to ensure customers can access credit with the flexibility they require. In April 2016, its cashless lending product, the Morses Club Card, was introduced, enabling its customers to buy online as well as on the high street. Dot Dot Loans, the Company’s first online instalment product, was launched in March 2017.
Morses Club successfully listed on AIM in May 2016.
For more information: http://www.morsesclubplc.com
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