– USA, PA – Guru, the world’s first Revenue Empowerment Network, today announced it has secured $25 million in a Series B funding round led by Thrive Capital, with participation from existing investors Emergence Capital, FirstMark Capital, Slack Fund, and Michael Dell’s MSD Capital. With this new funding, Guru will invest in further growth and innovation to transform how knowledge workers access the knowledge they need to do their jobs.
“Every employee in every company is more effective when they can leverage the collective intelligence of their organization,” said Ryan Shmeizer of Thrive Capital, who will join Guru’s board of directors. “By empowering employees with knowledge in real-time, Guru has become the rare enterprise solution that people use several times every day because they want to. We are excited to invest in Rick, Mitchell, and the Guru team as they empower knowledge workers around the world.”
Founded in 2013 by enterprise software veterans Rick Nucci and Mitchell Stewart, Guru today serves hundreds of leading modern enterprises such as Shopify (NYSE:SHOP), Square (NYSE:SQ), Spotify (NYSE:SPOT), and Yext (NYSE:YEXT), as well as rapidly growing private companies such as BuzzFeed, Glossier, Intercom, and Thumbtack. For every customer, Guru first unifies the knowledge that today lives in so many different places within an organization. It then verifies the accuracy of every piece of knowledge regularly to ensure that knowledge stays up to date and accurate. Finally, it empowers users with the knowledge they need to do their jobs, right where they work – no need to open another app or browser window.
“We started Guru in 2013 because we believe that the knowledge you need to do your job should find you when you need it,” said Rick Nucci, co-founder and CEO of Guru. “While we’re delighted to empower hundreds of leading companies around the world today, we believe that we are just getting started, and we invite every organization in the world to learn how Guru can transform how they work. We are thrilled to partner with Ryan and Thrive Capital on this journey.”
“Guru has changed the way we work – plain and simple,” said Eraj Siddiqui, Director Customer Success Practice at Autodesk. “Guru gives our team what they need, when and where they need it. It has been instrumental in being able to deliver consistent and top-notch experiences across our customer success teams at Autodesk. We look forward to seeing where the Guru team goes from here, and are thrilled to be customers.”
Guru is the AI-powered Revenue Empowerment Network behind the next generation of knowledge workers in customer support, customer success, sales, and other revenue functions. With hundreds of customers including leading enterprises such as Shopify (NYSE: SHOP), Square (NYSE:SQ), and Yext (NYSE:YEXT), Guru is reshaping the way teams create, find, and share institutional knowledge to deliver delightful customer experiences. Founded by enterprise software veterans Rick Nucci and Mitchell Stewart, Guru has offices in Philadelphia, PA, and San Francisco, CA, and is backed by leading venture capital firms Thrive Capital, Emergence Capital, and FirstMark Capital, with additional funding from the Slack Fund and Michael Dell’s MSD Capital.
For more information : https://www.getguru.com
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